PAY-BY-PHONE WITH PARKMOBILE

The days of digging for change are over with the installation of pay-by-phone. How does it work? Believe it or not, it’s incredibly easy!


How Parkmobile Works

  1. Register at www.parkmobile.com, launch the mobile app on your Android, Windows, or iOS phone, or call the 1-800-280-4146 number posted on the meter. Registration will require a payment method be stored, such as: PayPal, Visa, MasterCard, Discover, American Express, or Parkmobile Wallet. We recommend registering through the website or the app for the quickest and easiest registration.
  2. Park in any of our marked Parkmobile enabled meters as indicated with a green Parkmobile sticker.
  3. Enter the zone number indicated on the meter, and space number (if applicable).
  4. Ensure that you have selected the correct vehicle and license plate.
  5. Enter the amount of time that you desire.

Am I required to pay with Parkmobile?

The Parkmobile service is voluntary. All meters that can be paid by Parkmobile can also be paid by coin. In fact, in most cases damaged, jammed, frozen, or failed meters which may not be able to accept coins can still be paid by Parkmobile.

How does Parkmobile work with meters?

Parkmobile payments do not integrate with the meters in Traverse City. Although the payment will not show on the meter, the enforcement officer uses the license plate number, zone number, and space number to view your Parkmobile payment on a handheld device. Because of this, please ensure that you add any additional license plate numbers accurately before creating a parking session in order to make sure your parking transactions are correctly created.

Zone Numbers

The zone number is the four digit number in the middle of the green sticker posted on a Parkmobile enabled meter. Zone numbers vary by street and parking lot. In Traverse City, zone numbers range from 6801 to 6887. Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement staff.

Parkmobile Meter Violations

If you receive a meter violation when your Parkmobile session is active, contact Traverse City Parking by calling (231) 922-0241. Please have your Parkmobile receipt and ticket on hand to initiate an appeal.

What if I have two license plates stored in my Parkmobile app, and I activated the wrong plate for metered parking payment?

Traverse City Parking Services offers this payment option as a convenience for paying at metered spaces. It is the parkers responsibility to activate the correct plate. When the wrong plate is activated, the parker is subject to Expired Meter violations.

Zero versus the letter O

The State of Michigan does not use the letter “O” in license plate numeration and instead uses the number “Ø”.
INCORRECT PLATE: DOWNTWN
CORRECT PLATE: DØWNTWN